Delivery information
WHAT ARE MY DELIVERY OPTIONS AND WHAT WILL IT COST ME?
| Country | Estimated Delivery Time | Orders up to €99.99 | Orders over €100 |
|---|---|---|---|
| Austria | X–X working days | €X.XX | €X.XX |
| Belgium | X–X working days | €X.XX | €X.XX |
| Bulgaria | X–X working days | €X.XX | €X.XX |
| Croatia | X–X working days | €X.XX | €X.XX |
| Cyprus | X–X working days | €X.XX | €X.XX |
| Czech Republic | X–X working days | €X.XX | €X.XX |
| Denmark | X–X working days | €X.XX | €X.XX |
| France | X–X working days | €X.XX | €X.XX |
| Germany | X–X working days | €X.XX | €X.XX |
| Greece | X–X working days | €X.XX | €X.XX |
| Hungary | X–X working days | €X.XX | €X.XX |
| Italy | X–X working days | €X.XX | €X.XX |
| Luxembourg | X–X working days | €X.XX | €X.XX |
| Netherlands | X–X working days | €X.XX | €X.XX |
| Poland | X–X working days | €X.XX | €X.XX |
| Portugal | X–X working days | €X.XX | €X.XX |
| Romania | X–X working days | €X.XX | €X.XX |
| Slovakia | X–X working days | €X.XX | €X.XX |
| Slovenia | X–X working days | €X.XX | €X.XX |
| Spain | X–X working days | €X.XX | €X.XX |
HOW DO I RETURN AN ORDER AND WHAT DO I NEED TO KNOW?
We get it—sometimes you might change your mind. If you’d like to return something, please send it back within 14 days of receiving your order.
Important: Items that have been opened or partially used can’t be returned.
Send returns to:
euShipments
Western Industrial Zone,
Please note: return shipping costs are your responsibility for standard returns.
To help us process your return smoothly, include a note with your order number, your name, and the reason for the return.
Still have questions? [Submit a request]
WHAT PAYMENT OPTIONS CAN I USE?
We’ve kept checkout super simple and secure with a one-page process.
When you shop with us, you’ll be able to pay using one of our trusted payment providers: Adyen, Klarna, or PayPal.
- Adyen supports Visa, Mastercard, Maestro credit & debit cards.
- Klarna may give you the option to Pay Later—you’ll get 14 days to settle your bill, totally interest-free. Perfect if payday’s just around the corner!
FAQ:
Q: Can I still use PayPal to check out?
A: Absolutely. Full PayPal support is still available.
Q: What is Klarna?
A: Klarna is a secure payment service from Sweden, used by over 60 million shoppers worldwide.
Q: I received a Klarna link to complete my payment—is that legit?
A: Yes! If you selected Klarna at checkout, they’ll send you an email with steps to finalize your payment either via card or bank transfer.
Q: Will using Klarna affect my credit score?
A: No. Klarna and our site don’t perform hard credit checks. Klarna may do a soft check, which doesn’t impact your credit score.
Still wondering about something? [Submit a request]
WILL I BE CHARGED CUSTOM FEES?
If you’re ordering from outside the EU, your parcel might be subject to local customs charges upon arrival.